My child is younger than 2, can I have a birthday party at the zoo?
Our staff and the activities provided in our birthday packages are suited for those who will be turning 2 and older. If you would like to have a party for a child under 2 years old, we offer catering services and beautiful banquet spaces to suit your needs. Please contact our sales and events team at (315) 435-8511 x180 to discuss your options. Click here for more information about Catering at the Zoo.
Does my package include zoo admission?
All of our packages include zoo admission for up to 15 children and one accompanying adult per child. Any additional adults beyond the 1 adult per child may purchase zoo admission tickets at our ticket booth. Adult tickets are $8.00.
What if I have more than 15 children?
The party packages are priced and designed for 15 children. Our party spaces can accommodate no more than 20 children, so if you need to add to your guest list please contact us. There will be an additional charge of $15.00 per child for the Explorer Package, up to the maximum of 20. Final count and billing will be done the day of the party.
If you would like to have a party of more than 20 guests, we offer catering services and beautiful banquet spaces to suit your needs. Please contact our sales and events team at (315) 435-8511 x180 to discuss your options. Click here for more information about Catering at the Zoo.
Does your staff take party guests around the zoo?
Our birthday party packages include zoo admission. Guests are welcome to tour the zoo before or after the party on their own.
What is the Alcove like?
The Alcove is an open space that utilizes our Jungle Café seating.
How many people does the pizza and ice cream cake serve?
The pizza, ice cream cake and any other food provided in your selected package is for the children. Extra food can always be ordered for adults from our cafe the day of the party. Extra pizzas for the children can be ordered ahead of time. Please contact Jungle Café at (315) 435-8511 x107.
Are nuts, nut by-products or products cross-contaminated with nuts used in any of the foods provided in the packages?
Our pizzas are safe for children with nut allergies and prepared in our Jungle Café which is a nut-free environment. However, the ice-cream cake does contain nuts and we can provide popsicles for any guests who may need the substitution.
What kind of cake do you provide?
The birthday cake provided in your package is a chocolate-and-vanilla flavored ice cream cake from Gannon’s Isle and features a “Happy Birthday” greeting.
What kinds of animals are used for the meet-n-greet? Can I pick which one I want?
You and your guests will meet and greet one of our insects, snakes, reptiles, birds or small mammals.
Animals used are zookeeper's choice. Though you can not specify which type of animal you would like to have, please note in the “Comments” section of the registration if your child has any fears of particular animals so that we can be sure not to have that type of animal as your special guest.
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