Year-Round Employment Opportunities

Part-Time

$17/hr

Job Summary
The Sales Lead / Key Holder supports daily Gift Shop operations by leading the sales floor, delivering excellent guest service, and providing opening and closing coverage. This role serves as Manager on Duty during assigned shifts and represents the Zoo’s mission and nonprofit values. This is a part-time, hourly position and is not a management role.

Key Responsibilities

• Lead the sales floor and support sales associates during assigned shifts
• Deliver exceptional customer service and resolve routine guest concerns
• Open and close the Gift Shop, secure cash, and facility
• Operate POS systems and follow cash handling procedures
• Maintain store standards, cleanliness, and visual presentation
• Assist with merchandise receiving, inventory entry, and restocking
• Schedule breaks and provide floor coverage as needed

Qualifications

• Retail or leadership experience preferred
• POS and basic computer skills
• Strong communication and customer service skills
  
• Ability to lift up to 50 lbs. and climb ladders

To Apply: Please submit resume via email to [email protected]. 

Rate of Pay: $16-$30/hr

Job Functions:

• Sets up facilities for events including dishware, glassware etc.
• Cleans china/silverware
• Maintains clean tables and banquet area
• Takes orders from customers
• Serves courses in timely manner
• Assists in breaking down tables after events
• Assists in training new staff, when necessary, as directed by Director of Food and Beverage
• Provides high levels of customer service at all times
• Adheres to Zoo policies and protocols

Experience:

• Two years serving experience
• Food and beverage experience preferred
• Customer service oriented; Team player; Self-motivated; Able to work in fast paced environment; Able to handle difficult customers
• Able to lift moderate to heavy items ( 50-75 pounds ); Continuous standing and walking while carrying items
• Shifts may include days, nights and / or weekends

To Apply: Please submit resume via email to [email protected].