Plan Your Visit

What You Need to Know

Reservations are not required to visit the zoo. General public/Non-Members may purchase zoo admission at the admission booths upon arrival. 

• Zoo hours are from 10 a.m. to 4:30 p.m.
• Wheelchairs are available at the membership desk.
• Strollers are available for rent from 10 a.m. to 4 p.m. and a form of ID is required to be kept on file while the rental is in use.
  • Double stroller: Member $9 | Non-member: $10
  • Single stroller: Member $7 | Non-member: $8

• Push wheelchairs are available to rent at the membership desk on a first come, first served basis. They are free to rent, with an ID kept on file while the unit is in use.

• Motorized wheelchairs are also available to rent at the membership desk. These units are free to rent for guests 18+ years of age on a first come, first served basis. A liability waiver is required, and a valid driver’s license must be kept on file while the unit is in use. Not available during inclement weather (snow or rain).
  Rental hours are 10 a.m. to 4 p.m. daily.

• Hand sanitizer stations are distributed throughout the zoo and we ask that you refrain from touching glass viewing windows.
• The HoneyBee Café is open daily 10 a.m. to 4 p.m. Visitors are also permitted to bring their own refreshments with the exception of alcohol.
• Please do not pet the barnyard animals.
• Pets are not permitted on zoo grounds, in the parking lot or in cars. For the health and safety of our animals, only on-duty service animals are permitted to visit the zoo.
• For information on accessibility and our service animal policy, visit the Parking & Accessibility page.

Prohibited Items

• Balloons
• Balls (footballs, soccer balls, baseballs or other recreational balls)
• Frisbees
• Bicycles/tricycles, scooters, skateboards, skates or shoes with built in wheels
• Drones *would need prior approval/ permission from Onondaga County Parks